Privacy policy
Information We Collect
At MiaTwill.com, we collect information to provide better services to all our customers. The types of personal information we collect include:
Information You Provide
- Contact details (name, email address, shipping address)
- Payment information (processed securely through our payment partners)
- Communication preferences
- Product reviews and feedback
Automatically Collected Information
- Device and browser information
- IP address and location data
- Website usage data through cookies and similar technologies
- Purchase history and browsing behavior
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders for Everyday Casual, Party & Evening Wear, Activewear, and Office Wear
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send order confirmations and shipping notifications
- Personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity: Processing necessary for order fulfillment
- Legal obligation: Processing required to comply with legal requirements
- Legitimate interests: Processing for our legitimate business interests
- Consent: Where required, we obtain explicit consent for specific processing activities
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and analytics providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
All third-party service providers are contractually obligated to protect your data.
Your Rights and Choices
GDPR Rights (EEA Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
CCPA Rights (California Residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
To exercise any of these rights, please contact us at [email protected].
Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal data
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can control cookie preferences through your browser settings.
International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
MiaTwill.com does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
